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Privacy Policy

Last updated: 13 July 2026

Pinehurst Journal Pty Ltd (ABN 00 000 000 000), operator of Pinehurst Journal at livebonewipe.world ("we", "us", "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal data when you visit our website or purchase products we feature.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity data: name provided when placing an order or sending a contact enquiry.
  • Contact data: phone number (for order delivery coordination), email address (for enquiries).
  • Transaction data: product ordered, delivery address, payment method (cash on delivery).
  • Technical data: IP address, browser type and version, device information, pages visited, time and date of visit, referring URL - collected via cookies and server logs.
  • Marketing data: your preferences in receiving marketing communications and your consent choices.

We do not collect sensitive personal information such as health records, racial or ethnic origin, political opinions, or financial account numbers.

2. How We Use Your Personal Information

We use your personal data on the following legal bases:

  • Contract performance: to process your order, arrange delivery and manage returns.
  • Legitimate interests: to improve our website, detect fraud, and maintain the security of our systems.
  • Consent: to send marketing communications and to operate analytics and advertising cookies (only where you have provided consent via our cookie banner).
  • Legal obligation: to comply with applicable laws and regulations, including Australian consumer law and tax obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. These include:

  • Essential cookies: required for the website to function correctly.
  • Analytics cookies: Google Analytics (_ga, _gid) - used to understand how visitors interact with our site. These are only activated with your consent.
  • Advertising cookies: Google Ads (_gcl_au) and Google Remarketing - used to measure the effectiveness of advertising and to show relevant ads. Only activated with your consent.

We use Google Consent Mode v2. By default, all non-essential cookies are denied. You may accept or reject non-essential cookies at any time via our cookie banner. See our Cookie Policy for full details.

4. Google Advertising Services

We use Google Ads, Google Remarketing and Google Analytics, services provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These services may transfer data to the United States. Google participates in the EU-US Data Privacy Framework. Where personal data is transferred outside Australia, we ensure appropriate safeguards are in place under the Australian Privacy Act 1988 and applicable international frameworks.

5. Sharing Your Personal Data

We do not sell your personal data. We may share data with:

  • Delivery service providers, for fulfilment of your order.
  • Google LLC, for analytics and advertising services (subject to your consent).
  • Legal and regulatory authorities, where required by law.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy. Order records are retained for seven years in accordance with Australian tax and accounting obligations. Contact enquiry data is retained for two years. Anonymised analytics data may be retained indefinitely.

7. Your Rights

Under Australian privacy law and, where applicable, the GDPR, you have the right to:

  • Access your personal data;
  • Correct inaccurate personal data;
  • Request deletion of your personal data (subject to legal obligations);
  • Object to or restrict processing;
  • Withdraw consent at any time (where processing is based on consent);
  • Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@livebonewipe.world.

8. Supervisory Authority - Right to Complain

If you are an Australian resident and believe your privacy rights have been breached, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

We encourage you to contact us first so we can attempt to resolve your concern directly.

9. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

11. Contact Us

Pinehurst Journal Pty Ltd
Level 2, 350 George Street
Sydney NSW 2000, Australia
ABN: 00 000 000 000
Email: info@livebonewipe.world